My experience with this real estate company at the moment has been unfortunate, little or no professionalism, lack of professional ethics, morality and responsibility.
We are interested in 3 homes for rent, they tell us that we are the first to be interested, that they have to arrange some details and they call us the next day, no one calls, a week passes and we call again, they tell us that it is better to arrange the 3 o'clock visit houses the same day, which we see well, and they call us again in a few days, another week goes by and nothing. We contact us again, they apologize, etc., they call us for the following Saturday to see the 3 houses and no one ever shows up, they don't call or message. After spending 15 minutes there waiting, we call and the excuses begin, first that if they forgot (blaming each other), that if the clients are very informal, then they change that if the landlords, that if one left them stranded and rented it on their own, that if the other is a very strange type, very problematic (I think like that, are you talking about the people who trust their homes in you?). Finally, since they felt "guilty" they told me that they could show me a house (the one that interested me the most), that the current tenant is there but there is no problem. We see the house and it fits us perfectly, and it turns out that he tells us that of course there is another couple who already sent the documentation to rent it, and we (???) But we have been waiting 3 weeks to see the houses, but due to the error that they take us into account first, and the "real estate agent" who attended us saying "let's think better of it", we confirm that we want it and they agree to call us on Monday, on Monday they never call us, neither on Tuesday, nor on Wednesday and like this again, we call again and now other excuses begin, the current tenant has not left the house yet and even so the owner wants to rent it now! We ask them for April (we are at the end of February) we have to organize a move etc, without talking to the owner they keep making excuses for us (how are we going to organize a move in 3 days??? Also, the previous tenant will have to leave, he will want to Let the owner see if the apartment is left in good condition, at least give us a deadline in mid-March, that they will talk to the tenant again and call us (the days go by and no one calls). Well, I summarize, They were excuses to not look so bad, they already had agreed to the apartment with the couple who had sent the documentation, and all they did was an incredible paripé. So, whoever wants to trust this real estate agency should draw their own conclusions, the worst experience that I have had in my life in 30 years that I rent.
Edit: they call me this Saturday March 11 to apologize, they made a mistake, blah blah blah. And what if I withdraw the review of what happened, well now if I give the customer profile and they rent me the apartment... How?
And it turns out that now until after 03/17 approx. you cannot enter (and I was thinking then what was the urgency of 03/01?).
I think this perfectly describes the integrity of the people who make up the real estate company and there is no need to extend this topic further. As I explained to you in the phone call, my writing does nothing more than describe the events as they occurred objectively, and my only subjectivity concludes the lack of professionalism and above all poor moral ethics.
Now to get out of this ridiculous situation, I expect an answer adorned with lies, total personal integrity is of little use to them with me and doubting and disqualifying will be enough.
